Order problems | Solutions

Having trouble with your order?

If you have any problems with your order (not received, not what you were expecting, etc. ) please contact us so that we can make it right. Customer satisfaction is important to us and we will always try our hardest to resolve any situations that come up.


If you receive a damaged item, please contact us immediately at will happily replace any damaged items provided they are reported and photos provided within 48 hours of order delivery. Please email thebabyeczemaclinic@gmail.com


Refunds & Exchanges

Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase. We unfortunately do not process refunds or accept exchanges for sanitary purposes. Please reach out to us at thebabyeczemaclinic@gmail.com at any time if you are unhappy with your order.